Terms & Conditions

At CHITI, it has always been an endeavour to cater effectively to our discerning customer, by offering a seamless and enjoyable shopping experience. However, there are instances where we have seen a misuse of the many services that we offer, especially on ‘free returns’ or failing to accept a ‘pay on delivery’ shipment. To circumvent this issue and to be able to upkeep our level of efficiency and customer satisfaction, going forward, the brand will reserve the right to levy a shipping charge or disable the option of pay on delivery and/ or not accept orders altogether from certain pin codes/ registered email ids.

We do hope that as a brand patron, you will support us in this and help us to deliver on our brand promise.